What is the Interaction Toolkit good for?
- To help you have great interactions with colleagues and users
- To build positive relationships
- To achieve equality during meetings and at work in general
When to use it
At all stages of your project, but especially at the beginning of your digital project or journey when you're trying to involve and engage stakeholders and create a way of working for your project.
Get the tool
Make a copy of the toolkit and make it your own:
How to use it
To get started, click the Interactions Toolkit link below and make a copy using the provided instructions. You can customise it by replacing CAST references and values with your organisation's own.
This toolkit was originally created for internal use at CAST, developed through service design principles, research, and testing. We collaborated with SIDE Labs and Deepr in its development.
Further reading on how to have great interactions
- Ideas for great check-ins
- For more ideas on how to increase human connection in digital - Human Connection Framework